I was tired, emotional and fed up. When it became obvious she wasn't going to provide help with the HB I asked about making a claim for ESA or DLA, saying I wanted help with filling out the forms... I got two booklets and told to ring the DWP! I'm not sure who to be angry at, this ruddy government for cutting back on funding (tho they can find it for overseas aid) or the CAB. I worked as an advisor for the CAB, and I never told folk to ring the official help lines, but rather I helped them fill in the forms. So I went off to the one stop shop, housing association, and got no help there either, just more confusion and advised to go to One Stop Shop, the council, which I was warned already had a back log. I was invited, in a confused manner, to take part in a survey, ushered into an office, confronted by an elderly gentleman, nice but profoundly deaf, he got my name wrong, my address... could it get any worse? I left and frankly couldn't face anymore, I wanted to scream, cry and rant, all at the same time. I couldn't face any more bureaucracy, so I headed for the supermarket, were I luckily bumped into a friend who gave me a much needed hug. So tomorrow I start again, meaning I have to delay my weekend in Cardiff!
And that is my lot for tonight. Now I need a cup of tea and my bed, have to be ready to do battle again tomorrow.
Sweet dreams all.